Awareness Support 

Awareness Peer Support Community RSS Feed

While the Awareness team actively participates, this community gives you access to your peers... In addition to asking & answering questions to get product help you can browse through common questions and answers, review tips & best practices, and submit & vote on product enhancements. Browse or search the site for specific information or click "View Profile" to view your open questions and activity.

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How do i add Url parameters?

0 Votes
0 Answers

Asked by larsg

I need to add Google Analytics URL parameters to links. How do i do that?

  • Same Question: 0
  • Categories: , , , ,
  • Date: 12/12/2011
  • Tags: google analytics , parameters , URL

How do you disable automating refreshing of stream?

0 Votes
1 Answers

Asked by emilygay1 last reply by admin Thursday, November 17, 2011 2:07 PM

When I originally created my dashboard, I set my stream to automatically refresh. Now I am trying to disable this function, but stream settings don't allow me t ...

  • Same Question: 0
  • Categories:
  • Date: 11/10/2011
  • Tags: dashboard , stream

Counting Facebook Shares

0 Votes
1 Answers

Asked by acs.karen last reply by sowen Tuesday, September 06, 2011 11:56 AM

I noticed that the Shares information is no longer being tracked for Facebook in the same field as the Retweets.  Where can I get that number?

  • Same Question: 0
  • Categories:
  • Date: 8/17/2011

Firefox 5 Support?

0 Votes
0 Answers

Asked by sarahb

Hi Awarness! Now that Firefox 5 is out, my team wanted to know if the hub officially supports it. We haven't run into any problems so far, but noticed it wasn' ...

  • Same Question: 0
  • Categories: ,
  • Date: 7/4/2011
  • Tags: browser support , FF5 , firefox , firefox 5

Real Time Social Monitoring

0 Votes
1 Answers

Asked by acs.karen last reply by mdipietro Wednesday, June 29, 2011 3:20 PM

I noticed that we don't have the Monitoring tab anymore to search for keywords.  Will that be available again?

  • Same Question: 0
  • Categories:
  • Date: 6/29/2011
  • Tags: hub , monitoring , search

Include photo with Tweet?

0 Votes
1 Answers

Asked by sarahb last reply by mckean Thursday, December 22, 2011 8:17 AM

Hey!I can't include a photo in a Tweet, right? I haven't seen this option on the Twitter site itself, though I heard you can. Please let me know!Thanks!

  • Same Question: 0
  • Categories: , ,
  • Date: 6/14/2011
  • Tags: photo , photo on twitter , photos twitter , support , twitter , twitter photo support

New Publish Page

2 Votes
0 Comments
285 Views

The purpose of this document is to outline functionality and steps for publishing content with the new Publish (previously Content Create) page. This new pa ...

  • Author: mdipietro
  • Categories: ,
  • Date: 6/9/2011

Webinar: New features for the April 17 Update

1 Votes
0 Comments
428 Views

The following is a webinar about our new features that have been introduced through our April 17th update. This webinar will go over importing content, sentime ...

  • Author: admin
  • Categories: , ,
  • Date: 5/18/2011
  • Tags: bit.ly , New Features , sentiment override , suggested content , webinar

How to import content published outside the Hub.

0 Votes
0 Comments
422 Views

The Social Hub allows you to continuously import content from social channels (Facebook and Twitter) that was published outside the Hub. We also enable all th ...

  • Author: admin
  • Categories: , ,
  • Date: 3/25/2011

Supported Browsers for the Hub

0 Votes
0 Comments
474 Views

We continually monitor browser usage to ensure that the most popular browsers are supported by our system. We support the current major release of the following ...

  • Author: admin
  • Categories: , ,
  • Date: 3/17/2011
  • Tags: browsers , support

Branding the Hub

1 Votes
1 Comments
489 Views

If you are interested in branding your Hub, please contact your Account Rep or Awareness Support.There are currently 4 sections of the Hub platform that your co ...

  • Author: admin
  • Categories: ,
  • Date: 3/7/2011
  • Tags: branding , customize , labeling , logo

Report Cloud Walk-thru

0 Votes
0 Comments
364 Views

This is a walk-thru of viewing the raw data in the Report Cloud via the phpMyAdmin interface. This is a technical tool specifically for those trying to access ...

New Publishing interface please

1 Votes
0 Comments
33 Views

I've been using Awareness for about 5 months now and I would really like a new posting interface. The current interface is not intuitive and I find it hard to e ...

  • Author: gmvt08
  • Categories: , , ,
  • Date: 12/21/2011

Customize which screen is home screen

0 Votes
0 Comments
106 Views

It would be great if you could make it so that you can decide which screen opens when youf first login to the hub. So say if I am just there to monitor I can ma ...

  • Author: gmvt08
  • Categories: , , , , , , , , ,
  • Date: 8/12/2011

Preview Posts Feature!

1 Votes
3 Comments
109 Views

It would be great if you could add a preview option to the content creation interface so once you are finished you can preview a post before you submit it. Th ...

  • Author: gmvt08
  • Categories: , , , , ,
  • Date: 8/4/2011

Calendar View

1 Votes
0 Comments
118 Views

I was looking at the Content Calendar and I thought that it would be great to color code posts by "needs review," "scheduled to post," "published," "not publish ...

  • Author: gmvt08
  • Categories: , , , , ,
  • Date: 7/28/2011

Bit.ly pro interactive integration and more interactive analytics

1 Votes
1 Comments
139 Views

It would be great if you could integrate the bit.ly pro link analytics into the hub since you already support bit.ly custom link shortening. Also I think many p ...

  • Author: gmvt08
  • Categories: , , , , , ,
  • Date: 7/11/2011

Live Interactive Feed

1 Votes
1 Comments
129 Views

I would really appreciate it if you considered having a live feed similar to the dashboard for all of your channels. Basically a mixture of the dashboard and th ...

  • Author: gmvt08
  • Categories: , , , , , , ,
  • Date: 7/7/2011
  • Tags: awareness , comment , comments , dashboard , hub , posts , retweet , view

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