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While the Awareness team actively participates, this community gives you access to your peers... In addition to asking & answering questions to get product help you can browse through common questions and answers, review tips & best practices, and submit & vote on product enhancements. Browse or search the site for specific information or click "View My Stuff" to view your open questions and activity.

Most Recent

How do I find my Facebook pageid?

0 Votes
1 Answers

Asked by sjacob last reply by sjacob 19 hours ago

We have had several users ask us how to find their pageID so we've added a brief guide to help you find this value. You may find it under the tip/resources sec ...

Why do I get "Invalid Content" from YouTube?

1 Votes
1 Answers

Asked by kholder last reply by sjacob Tuesday, August 17, 2010 1:30 PM

When I publish to YouTube I get the following email:The following item was not published to the XXXXX [edited] YouTube Channel:[Name of Post] -132These items ...

  • Same Question: 1
  • Categories: , ,
  • Date: 8/17/2010
  • Tags: invalid content<\/a>, youtube<\/a>

I created a channel, but how do I give someone else access to publish to it?

0 Votes
1 Answers

Asked by krichards last reply by anji Wednesday, August 11, 2010 3:29 PM

I created the channel last week but now I need to add someone new. Can I add someone after the channel has been created?

What social media channels can I publish to?

0 Votes
1 Answers

Asked by sarahb last reply by anji Wednesday, August 11, 2010 3:00 PM

We just started a corporate flickr account. Can I use the Hub to publish to that?

  • Same Question: 0
  • Categories:
  • Date: 8/11/2010
  • Tags: channels<\/a>

How to get your Facebook Page ID

0 Votes
0 Comments
9 Views

When you create a Facebook Channel you are prompted to enter in a PageID during step 5. The following will help you to find your PageID on Facebook.Step 1You m ...

How to Create and Claim your Place on Facebook

1 Votes
0 Comments
37 Views

With the recent release of Facebook's location based feature(s) - Places - you'll want to have your company or brand show up... Especially if you're a companie ...

Screencast: Adding Users in the Hub

1 Votes
0 Comments
65 Views

Another important step in setting up your Social Marketing Hub account is adding users - people in your orgainziation you want to grant access to the Hub.This 4 ...

  • Author: Hopper
  • Categories: , ,
  • Date: 8/19/2010
  • Tags: accounts<\/a>, tutorial<\/a>, users<\/a>

Screencast: Getting Started - an Overview of the Hub's Workspace

1 Votes
0 Comments
44 Views

Before you jump in and start adding channels, users and content, it's a good idea to familiarize yourself with the Hub's user interface.This 4 minute screencast ...

  • Author: Hopper
  • Categories: , ,
  • Date: 8/18/2010
  • Tags: overview<\/a>, tutorial<\/a>

Easy way to ask permission to publish

1 Votes
1 Comments
20 Views

When I go to publish content in the Hub, and I want to publish content to a channel I don't have permission for, I'd like an easy way within the Hub to request ...

  • Author: weisner
  • Categories: , ,
  • Date: 9/1/2010

Support for broader monitoring of conversations

1 Votes
1 Comments
32 Views

We would like to monitor for conversations beyond the channels we have set up in the Hub... all of facebook and twitter for example not just our fan pages and t ...

  • Author: msantos
  • Categories: , ,
  • Date: 8/16/2010
  • Tags: monitoring<\/a>

Unify access to Hub's reports

0 Votes
0 Comments
19 Views

Currently the Insights Tab really just gives me access to the Channel Summary report and my staff struggle to find other reports like individual channel reports ...

Allow for customizing of "published via Social Hub"

0 Votes
0 Comments
15 Views

Content published by the Hub includes a tag line that we'd like to be able to customize.

  • Author: msantos
  • Categories: ,
  • Date: 8/12/2010

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