Asked by sjacob

Asked on behalf of a client:I'd like to use my mobile device to tweet but I would also like to view the reports on this tweet in the Hub. Is that possible?

Asked by sjacob

Asked on behalf of a client:When I add URL in the quick publish box it doesn't show me the shortened URL any more. Instead I see "Landing Page URL". Is the UR ...

Asked by msantos last reply by mdipietro Monday, May 23, 2011 11:48 AM

One of my channels had a red button in the "Health" column. So, I re-authenticated the account. But, the channel is still showing as "Unhealthy" on the Channe ...

Asked by sjacob

Submitted on behalf of a client:I created a post and added a URL to the "Specify URL" section. Why doesn't it show up after I publish to Twitter?

Asked by kholder

When I publish to YouTube I get the following email:The following item was not published to the XXXXX [edited] YouTube Channel:[Name of Post] -132These items ...

Asked by sjacob last reply by admin Monday, February 15, 2010 5:00 PM

After I update a post that has been published to a facebook or twitter channel, I receive an email notification that says that a post has been deleted from th ...

Asked by sjacob last reply by admin Monday, February 15, 2010 5:00 PM

After I update a post that has been published to a facebook or twitter channel, I receive an email notification that says that a post has been deleted from th ...

Asked by sjacob last reply by admin Monday, February 15, 2010 2:42 PM

I noticed an email section for an owner when creating my channel.  Does the owner get notified when an item has been published?

Asked by msantos last reply by mdipietro Monday, May 23, 2011 11:48 AM

One of my channels had a red button in the "Health" column. So, I re-authenticated the account. But, the channel is still showing as "Unhealthy" on the Channe ...

Asked by clomond

Asked on behalf of a client.  When I set up my Wordpress Channel it keeps saying credentials cannot be verified.  Any ideas why?

Asked by sjacob

Asked on behalf of a client:I'd like to use my mobile device to tweet but I would also like to view the reports on this tweet in the Hub. Is that possible?

Asked by msantos last reply by anji Wednesday, August 04, 2010 3:54 PM

What happens if I change my Twitter or Facebook credentials?

Asked by sjacob last reply by admin Monday, February 15, 2010 11:44 AM

I noticed a section called "Global Variables" (Admin Console->Community Settings->Global Variables).How do I use these variables in my templates? What are some ...

Asked by sjacob last reply by admin Monday, February 15, 2010 2:42 PM

I noticed an email section for an owner when creating my channel.  Does the owner get notified when an item has been published?

Asked by sjacob last reply by admin Monday, February 15, 2010 5:00 PM

After I update a post that has been published to a facebook or twitter channel, I receive an email notification that says that a post has been deleted from th ...

Asked by sjacob last reply by admin Monday, February 15, 2010 4:48 PM

I'm trying to give access to a user but I cannot find them in a list.  Why are they not listed?

Asked by sjacob last reply by admin Monday, February 15, 2010 6:34 PM

When I view the details of a channel, I don't see the URL of the channel that I'm posting to.  Why isn't a URL displayed?

Asked by msantos last reply by anji Wednesday, August 04, 2010 4:08 PM

Does it get re-published to Facebook?

Asked by sarahb last reply by robindindayal Friday, May 13, 2011 2:37 PM

I currently use bitly. Can I add a bitly url to the Alternate Destination field in the Create Content page?

Asked by krichards last reply by anji Wednesday, August 11, 2010 11:29 AM

I created the channel last week but now I need to add someone new. Can I add someone after the channel has been created?

Asked by karen

I was told that I could add MySpace as a channel by selecting the Email channel type. What information do I put in the Channel Specific Details? Where do I fi ...

Asked by karen

When I search using the monitoring tool, I get a result titled "passion". What is that exactly? Also, when I get results, sometimes it shows over 200 mentions ...

Asked by laurie last reply by robindindayal Friday, March 11, 2011 4:31 PM

I've been trying to run a venue search but I'm perpetually waiting for fresh data.. and never get it.  Is there any way I can get a report run?

Asked by jaccardi last reply by admin Wednesday, April 20, 2011 8:53 AM

I am the community manager for my hub, and ever time I click on "Analyze", I get this.... Error: Permission Denied You do not have permissions to view this ...

Asked by larsg

I need to add Google Analytics URL parameters to links. How do i do that?

Asked by emilygay1 last reply by admin Thursday, November 17, 2011 2:07 PM

When I originally created my dashboard, I set my stream to automatically refresh. Now I am trying to disable this function, but stream settings don't allow me t ...

Asked by acs.karen last reply by sowen Tuesday, September 06, 2011 11:56 AM

I noticed that the Shares information is no longer being tracked for Facebook in the same field as the Retweets.  Where can I get that number?

Asked by sarahb

Hi Awarness! Now that Firefox 5 is out, my team wanted to know if the hub officially supports it. We haven't run into any problems so far, but noticed it wasn' ...

Asked by acs.karen last reply by mdipietro Wednesday, June 29, 2011 3:20 PM

I noticed that we don't have the Monitoring tab anymore to search for keywords.  Will that be available again?

Asked by sarahb last reply by mckean Thursday, December 22, 2011 8:17 AM

Hey!I can't include a photo in a Tweet, right? I haven't seen this option on the Twitter site itself, though I heard you can. Please let me know!Thanks!