Awareness Support 

Tips

Check out the latest tips, hacks, how to's and screencasts below or drill down by category on the right. Of course, if you have a tip, share it now.

"Anatomy of ..." Series

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170 Views

The Anatomy of Series brings you the details and how-tos regarding all types of publishing using the Social Marketing Hub.Click on any of the articles below to ...

  • Author: clomond
  • Categories: , , , ,
  • Date: 8/23/2011
  • Tags: anatomy , event , facebook , flickr , how to , how tos , how-tos , note , publishing , quick publish , twitter , youtube

LinkedIn Dashboard Stream - Creating and Viewing

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219 Views

You can now create a LinkedIn channel to add to your Dashboard so you can monitor the activity of a group.Creating the LinkedIn Channel:First, create a channel ...

Managing and Using Campaign Tags

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0 Comments
176 Views

This article will outline how to manage and use Campaign Tags. Specifically, applying campaign tags in the Quick Publish and Publish pages, modifying the order ...

Anatomy of a Tweet on Twitter

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384 Views

This article will discuss the Anatomy of a Tweet when using the Publish Page.For information about posting to other channels, you may view the following article ...

  • Author: clomond
  • Categories: , ,
  • Date: 6/24/2011
  • Tags: anatomy , on twitter , tweet , Twitter tweet

Webinar: New features for the May 15 Update

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310 Views

The following is a webinar about our new features that have been introduced through our May 15th update. This webinar takes an initial look at the new publish ...

  • Author: sjacob
  • Categories: , ,
  • Date: 6/15/2011
  • Tags: channel health , New Features , user time zones , webinar

Facebook Impressions

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303 Views

The Awareness hub introduced a new Facebook Impressions feature, which allows marketers to see how many times a post is viewed anywhere on Facebook (on newsfe ...

New Publish Page

2 Votes
0 Comments
366 Views

The purpose of this document is to outline functionality and steps for publishing content with the new Publish (previously Content Create) page. This new pa ...

  • Author: mdipietro
  • Categories: ,
  • Date: 6/9/2011

How to Read Channel Health Indicators

1 Votes
0 Comments
377 Views

What are Channel Health Indicators?Channel Health indicators are a visual indicator letting you know if you can Publish, Retrieve Stats, View Comments, etc. You ...

  • Author: clomond
  • Categories: , ,
  • Date: 5/16/2011
  • Tags: can't post , channel , channel health indicator , error

Branding the Hub

1 Votes
1 Comments
553 Views

If you are interested in branding your Hub, please contact your Account Rep or Awareness Support.There are currently 4 sections of the Hub platform that your co ...

  • Author: admin
  • Categories: ,
  • Date: 3/7/2011
  • Tags: branding , customize , labeling , logo

Webinar: New features for the April 17 Update

1 Votes
0 Comments
535 Views

The following is a webinar about our new features that have been introduced through our April 17th update. This webinar will go over importing content, sentime ...

  • Author: admin
  • Categories: , ,
  • Date: 5/18/2011
  • Tags: bit.ly , New Features , sentiment override , suggested content , webinar

Workflow Enhancements- Overview

1 Votes
0 Comments
564 Views

We have greatly enhanced our existing workflow within the Hub. Before you get started, we have created a 10 minute video which will help you get the most out of ...

  • Author: sjacob
  • Categories: , ,
  • Date: 11/25/2010
  • Tags: calendar view , tasks , user permissions , workflow

How to Create and Claim your Place on Facebook

1 Votes
0 Comments
611 Views

With the recent release of Facebook's location based feature(s) - Places - you'll want to have your company or brand show up... Especially if you're a companie ...

  • Author: Hopper
  • Categories: ,
  • Date: 8/20/2010
  • Tags: facebook , facebook places , places

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